Sharing and Learning Through Pair Writing* of Scenarios

This paper describes the results of an empirical study consisting of five sessions where scenarios are written by two writers working in unison, for instance a usability specialist and a software developer, making it possible for them to explore and reach a common understanding of requirements and design ideas.

The study demonstrates that it is possible to produce scenarios through Pair Writing and it gives examples of how two writers can inspire, adjust and learn from each other through Pair Writing.

*The Pair Writing technique has been adapted in Service Design for improving government services in Australia and The United Kingdom.

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