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Reports and Articles
CX Insight Experts share our expertise to general public to pay it forward through UX Research reports and articles.
HUMAN-COMPUTER INTERACTION (HCI)
USER EXPERIENCE (UX)
10 Steps to Learn UX
How to learn correct, effective, and efficient User Experience?
Redefining User Experience (UX)
A brief history of User Experience term and related to the history of UX development in Indonesia
The Difference Between UX and UI
The story about the brain, stomach, and wallet to describe the difference those two.
4 Myths About Design Sprint
An article that answer the critical UX myth when you conduct Design Sprint process for product.
UX Myth: UX Professional Designer = A True UX Practicion
A deep article that analyze a common mistake in UX Porfessionals and how to get back to the track.
UX Myth: Making the Best Design
An article that analyze other misconception about an instance process to craft the best design.
Pair Writing: Towards Agile Participatory Design
Introduce the IPM in relation to Pair Writing and demonstrate a case study of Agile Participatory Design.
Pair Writing: Towards the Support of Design Collaboration in the Danish Retail
The establishment of communication common ground among stakeholders as a solution to communcation problem.
Sharing and Learning Through Pair Writing of Scenarios
Describes the results of an empirical study consisting of five sessions where scenarios are written by two writers.
Supporting Rapid Ethnography for HCI Field Research with Pair Writing
The development of a light-weight technique as a bridge of the gaps in an information system design in Danish retail industry.
Supporting Stakeholder Collaboration through Pair Writing
Pair Writing as a resource-effective technique that aims to support design collaboration of diverse stakeholders.
Design Thinking 101 for Education
The application of Design Thinking to solve general teaching and learning problems faced by educators and students in Indonesia.
Design Thinking 101: A Strategy for Intelligent System Innovation
This paper describes how Design Thinking can be practiced in designing intelligent solutions through Google Design Sprint.
4 Reasons Not to Join Design Sprint Workshop
An article that analyze the misconception in an instance Design Sprint Workshop and why you don’t need to joined in it.
7 Things You Need to Know About Design Sprint
An article that give a holistic view about Design Sprint, strating from introduction to measure Design Sprint success.
Designing Valuable Products
The course aims to teach Design Sprint key techniques to create meaningful insights and hands-on experience.
Exploring Design Through Game
Board game as a means of exploring design in a context of a balance design repertoire development.
Test Your Design Ideas With Users First
An article about the difference between Design Review and Design Critique, also the importance to talk, listen, and observe the users.
Lawnmower Saga: The Customer Journey of a Hardware Store
An article that tell a story about Customer Journey based on true experience in daily life activity.
5 Guidelines for Agile Usability Testing
An article about Guidence of Usability Testing based on best practices and experiences.
Making Sense of Your UX and CX Research Data
An article to understand about translating research data into actionable insights.
Pioneering Usability in Indonesia: Exploring the Challenges
The challenges practice the right usability despite the growth of the awareness.
User Research in Indonesia: To Recruit or Not to Recruit
A recent conversation highlighted Indonesia’s maturity level in User Research.
UX Research: Only Perfect Practice Makes You Perfect
An experience conduct UX Research to gain proficiency using the right tools and methods.